Question 1

Additional services

Accepted Answer

In the reservation system, you only book the stay itself.Please write in the note which other services you are interested in:board (breakfast, half board, full board)stay with a dog, only in designated rooms , by prior arrangement | 200 CZK/nightbaby cot | 200CZK/staygarage | 200CZK/night

Question 2

Stay discounts

Accepted Answer

4 – 5 nights: 10% discount on the total accommodation price5 or more nights: 20% discount on the total accommodation price10% discount on accommodation for Family Passport holders (valid for 2 or more nights in Standard, Executive and Deluxe rooms)10% discount on accommodation for Senior Pass holders (valid for 2 or more nights in Standard, Executive and Deluxe rooms)

Question 3

Municipal fee, surcharges

Accepted Answer

Municipality fee | 20 CZK/person/night - paid at check-in (does not apply to persons under 18 years of age, the blind, persons with a ZTP/P card and their guide)surcharge for a stay of only one night | from 150 CZK (depending on room type)surcharge for occupying a multi-bed room with only one person | from 100 CZKcombination of the two above-mentioned variants | from 200 CZKLoss of hotel keys is subject to a charge of CZK 1,000.

Question 4

Other practical information

Accepted Answer

If you want to draw a contribution from the FKSP to cover your stay, please contact us at recepce@poutnidum.com .Free luggage storage.Payment at the reception is possible in cash or by card.Parking is available for free directly in front of the hotel or for a fee in the garage.Free Wi-Fi is available throughout the hotel.Free bike/ski storage

Question 5

Cancellation fees

Accepted Answer

If the customer cancels the ordered and confirmed services, he is obliged to pay the provider cancellation fees according to the price conditions of the given reservation; cancellation fees will be calculated from the price for the canceled services incl. VAT, as follows:The day the payment is credited to the provider's account up to the 31st day (inclusive) before the expected arrival at the accommodation - 15% of the deposit30th to 22nd day (inclusive) before expected arrival - 30% of the deposit21st to 15th day (inclusive) before expected arrival - 50% of the deposit14th to 8th day (inclusive) before expected arrival - 75% of the deposit7th to 0th day (inclusive) before expected arrival - 100% of the deposit

PROMOTION : Package 5+1 night with half board - valid until 30. 9.

Rooms

Double room DELUXE

Double room EXECUTIVE

Double roomSTANDARD

FAMILY triple room

FAMILY quadruple room

Single room STANDARD

ACCESSIBLE double room

TOURIST quadruple room

Additional services

Stay discounts

Municipal fee, surcharges

Other practical information

Cancellation fees

playground, games room, chapel, kitchen

Contact

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